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Free Local shipping

  • Free shipping & next day delivery
  • Shop our Sonos Bundles Here

Online Order Support

Thank you for shopping with TCA! Here’s what you will receive.

ORDER CONFIRMATION EMAIL

Once you have placed an order with us, you will receive 2 emails from us.

1. Order Confirmation Email - Upon successful payment

2. Shipment Confirmation Email - When your order has been shipped out. A tracking number will be sent to you and your parcel can be tracked at https://tinyurl.com/kolitracker.


SHIPPING RATES & LEAD TIME

TC Acoustic offers free shipping for local orders only (Singapore, Hong Kong, Malaysia). We regret to inform that for international orders, shipping and taxes are chargeable.

Orders placed before 9am will be processed on the same day.

  • Local Orders: Next day delivery (Except for Public Holidays & Weekends)
  • International Orders: 3 – 7 days

 

SIMPLE STEPS UPON RECEIVING YOUR PARCEL

  1. Check if you have any missing / incorrect items. If you do, please contact us here immediately.
  2. Afraid that you’ll lose your proof of purchase? Register for your warranty here.
  3. Test your product to ensure everything is working well.

Now, you are ready to immerse yourself in a world of great sound.


SHIPPING TERMS & CONDITION

  1. TC Acoustic has the liability and responsibility to ensure that your parcel is delivered in good working condition during the transportation of goods.
  2. For pre-order / back-order items, you can expect a call from us to confirm delivery when stocks are available.